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Sheraton Heathrow Hotel Hillingdon, Hillingdon
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Key details
About the Hotel
Heathrow Airport, West Drayton, Gb,
Hillingdon,
United Kingdom,
UB7 0HJ,
Greater London
Sheraton Heathrow Hotel is a 4-star property conveniently located just 3 miles from London Heathrow Airport. Its proximity to major attractions like Windsor Castle makes it ideal for travelers. The hotel features modern accommodations with thoughtful amenities designed for a comfortable stay.
Location
Located within easy reach of Heathrow Terminal 5, the hotel is well-situated for accessing central London and nearby attractions. It is close to the Grand Union Canal Walk and other local sites for exploration. Transportation options include shuttle services and parking facilities designed for convenience.
Rooms
The hotel offers 428 newly renovated rooms equipped with Sheraton Signature Beds, premium bedding, and laptop-friendly workspaces. Each guestroom includes free WiFi, soundproof walls, and air conditioning to enhance comfort. Suites provide additional amenities such as club lounge access and upgraded features for an enhanced experience.
Eat & Drink
Sheraton Heathrow Hotel features the Cast Iron Bar & Grill, serving Great British seasonal dishes and an English breakfast on weekends. The Lobby Bar offers lunch and dinner options, including handmade pizzas from a stone-fired oven. The unique Club Lounge provides a fantastic à la carte menu and complimentary snacks and beverages during happy hour.
Leisure & Business
The hotel boasts 10,760 square feet of flexible function space, accommodating up to 200 delegates across 21 meeting rooms. A dedicated team is available for event planning support. Guests can also enjoy a 24-hour fitness center and concierge services during their stay.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
The breakfast spread was fantastic, offering a variety of tasty options that helped start my day on a high note.view full review
Comfortable Sleep!
The bed was incredibly comfortable, providing the perfect support for a restful night's sleep.view full review
Spotlessly Clean!
Overall, the cleanliness of the room was impressive, making me feel right at home during my stay.view full review
Refreshing Shower!
Despite minor issues, the shower provided a refreshing experience, and I loved the pressure of the water.view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Garden area
Leisure/ TV room
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Heathrow Airport, West Drayton, Gb,
Hillingdon,
United Kingdom,
UB7 0HJ,
Greater London
Map view
street view
Heathrow Airport, West Drayton, Gb,
Hillingdon,
United Kingdom,
UB7 0HJ,
Greater London
City landmarks
Manor Court
The Great Barn
2300 ft
The Great Barn
Harmondsworth Great Barn
2500 ft
Saxon Lake
3600 ft
Nature reserve
Harmondsworth Moor
1.1
mi
Church
St Martins Church
1.5
mi
Parking area
Heathrow Airport in London
1.8
mi
Town Lane
Saint Anne's Well
1.9
mi
Terminal 4
View Heathrow Observation Deck
2.2
mi
Buildings 3 & 4
The Photographic Angle
2.1
mi
Stockley Park
2.5
mi
Farlows Lake
2.5
mi
Museums
London Motor Museum
2.9
mi
Packet Boat Lane
Little Britain Lake
2.6
mi
Grand Union Canal Walk
2.7
mi
Colnbrook West
2.8
mi
Stanwell
Staines Moor
2.7
mi
Parks
Bedfont Lakes Country Park
3.1
mi
London TW5 9RZ
Cranford Park
2.8
mi
78 Ewart Rd
Lake Farm Country Park
2.9
mi
Farm
Hounslow Urban Farm
3.2
mi
Cranford Country Park
Cranford Country Park
2.9
mi
The Pkwy
Cranford Park Bridge
3.0
mi
Kettering Vintage Steam Rally
3.0
mi
Slough Arm
3.0
mi
47 Bullrush Grove
Cowley Hall Recreation Ground
3.1
mi
Art object
Staines High Street Statue
3.5
mi
St Mary's Road
Kedermister Library
3.5
mi
Bridges
Staines Bridge
3.8
mi
Museums
Spelthorne Museum
3.8
mi
Nearby
420 Bath Rd
Longford Pump
700 ft
Restaurants
The Orchard Restaurant
1500 ft
Colnbrook By Pass Heathrow Airport
The White Horse
2400 ft
530 Bath Road Longford Village
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Convenient airport access
Responsive service
Limited dining choices
Intermittent service delays
7.0/10
Very good
Rooms
7.4
Location
7.9
Service
7.3
Dining
6.3
Guest reviews
7.0/10
based on 11 review
4/5
based on 347 review
7.9
7.9/10based on 2037 review
#8 of 15 hotels in West Drayton based on Tripadvisor
John
United Kingdom,
May
2024
7.8/10
The hotel is conveniently located near Terminal 5 at Heathrow, with professional and courteous service. The dining experience could be improved, but overall a good value for the location.
Rooms
8.0
My room was not overheated like many airport hotels, had all the necessary amenities, and was conveniently located near mine.
Service
9.0
The service was extremely professional and accommodating. They even upgraded our booking to doubles.
Location
8.0
The location is excellent, near the airport and with a first-class shuttle service. A bit confusing to find based on the postcode, but convenient for overnight stays.
Dining
7.0
The dining experience was average, with some room for improvement in quality, especially with breakfast options.
Facilities
7.0
The facilities met my needs, but nothing extraordinary was offered.
Peter
United Kingdom,
March
2024
7.0/10
The hotel is conveniently located at the airport, with very nice rooms offering several different sets of elevators. While the décor needs updating and I had to keep the room lights on all day, it’s a comfortable stay for a quick stopover. Service seemed short-staffed, but they were working hard at the desks. I did experience a preauthorization on my credit card for additional consumption. The location is perfect for airport access, excellent for catching flights, with smooth taxi transfers available. Dining was decent with reasonable prices but could improve on food temperature. Facilities were adequate for a short stay.
Rooms
7.0
The rooms are nice and offered different sets of elevators. The décor is a bit tired and could use updating.
Service
7.0
The staff, though possibly short-staffed, were working hard. Preauthorization on credit card noted.
Location
8.0
The hotel's location is excellent for airport access and catching flights, but there may be additional costs for transfers.
Dining
6.0
Dining was reasonable with decent prices but room for improvement in food temperature.
Facilities
7.0
Facilities were adequate for a short stay.
Emil
United States of America,
February
2024
7.2/10
The hotel is a fantastic choice for a quiet stay near Heathrow Airport with comfortable and peaceful rooms, alongside friendly service. However, the dining options may fall short at times. The location is excellent for travelers needing proximity to the airport, though some noise disturbances could affect sleep quality.
Rooms
8.0
The rooms are quiet and very comfortable.
Service
7.0
The staff was friendly on arrival.
Location
8.0
The location is good if you're doing a layover and want something quiet near the airport.
Dining
6.0
The dining experience was a different matter, but had NO complaints.
Facilities
Facilities meet expectations.
Les
United Kingdom,
December
2023
6.8/10
The hotel's room was incredibly spacious, which was exactly what I needed while being a bit below the standard of other Sheraton locations I've visited before. The good location and restaurant balanced out this aspect for me. The service had its ups and downs with the staff not being able to assist my husband effectively but being very accommodating when we arrived late at night. The location was perfect, just a short cab ride from the airport and close to major car rental companies, though the presence of cobwebs on the curtain pelmet was unappealing. The dining experience was underwhelming compared to my expectations; however, the food quality was decent for the price.
Rooms
7.0
The room was extremely spacious, meeting my requirements, although it fell a bit short compared to other Sheraton experiences.
Service
6.0
The service had its highs and lows - the staff struggled to help with a specific request, but they were very welcoming and helpful on our arrival late at night.
Location
8.0
The location was ideal, just a short cab ride from the airport and conveniently situated near major car rental depots despite the presence of cobwebs on the curtain pelmet.
Dining
6.0
The dining experience was not on par with what I expected for a Sheraton hotel, with some disappointments in the offerings. However, the value provided was fair considering the hotel's pricing.
Facilities
7.0
Geoffrey
United Kingdom,
December
2023
6.2/10
The hotel offers a convenient place to recharge between flights, although the rooms face the main road of this communist era location. The service provided was attentive, especially with a proactive offer to relocate due to water temperature issues. The location is good for airport access but lacks nearby dining options. The dining experience was reasonably priced, although service was slow at times. The facilities are adequate for a short stay.
Rooms
6.0
A room facing the main road provided a basic stay for resting between flights.
Service
7.0
The service was attentive and responsive to our needs.
Location
7.0
Convenient location for airport access but limited dining choices nearby.
Dining
5.0
Reasonably priced dining options with intermittent service delays.
Facilities
6.0
Basic facilities suitable for short stays.
Convenient airport access
Limited dining choices
Bernard
United Kingdom,
November
2023
7.2/10
The hotel is conveniently close to the airport, making it a good choice for layovers. The rooms, although in need of renovation, provided a bit tight space to move around and were uncomfortably warm even with the thermostat low. The service was accommodating and friendly, especially for late-night arrivals. The location, while quiet, offers easy access to green spaces and the airport. The dining options, although a bit scattered, offered good value considering the hotel's pricing.
Rooms
6.0
The rooms were a bit tight to manoeuvre around with two suitcases and felt hot even with the thermostat turned low.
Service
8.0
The staff was very helpful and understanding, especially with late-night arrivals, offering assistance with various needs.
Location
8.0
The hotel's location is ideal for layovers, providing quiet surroundings near the airport and within walking distance of green spaces.
Dining
7.0
The dining experience was good, although a bit scattered in terms of layout, with a decent selection and suitable pricing.
Facilities
7.0
The hotel offers the necessary facilities for a comfortable stay, however, a renovation is overdue for a more modern touch.
Desmond
United Kingdom,
August
2023
6.0/10
The hotel offers spacious rooms with plenty of room for luggage, but noise from adjacent rooms can disturb sleep. The service was a mix of friendly staff but disruptive cleaning at early hours. The location is convenient for layovers near the airport but lacks free Wi-Fi. The dining experience had few varieties and lukewarm dishes. Overall, the hotel provides decent accommodation but with some drawbacks.
Rooms
7.0
The rooms are quite spacious and provide plenty of room for your luggage.
Service
6.0
The staff were friendly overall, but early morning cleaning activities could be disruptive.
Location
6.0
Convenient location for layovers near the airport, but the lack of free Wi-Fi was disappointing.
Dining
5.0
The dining options had few varieties and dishes were lukewarm.
Facilities
6.0
Joseph
United States of America,
July
2023
7.6/10
Upon arriving at the hotel, I found the room to be freezing cold and the general temperature was quite chilly. However, despite the worn-out carpets and the unsettling experience of someone trying the doors, I must admit that the room was very comfortable and clean.
Rooms
8.0
The room was very comfortable and clean, despite the initial coldness and worn-out carpets.
Service
7.0
I was pleasantly surprised by the helpful and first-rate service provided by the staff, even though there were instances of rude and unfriendly behavior.
Location
9.0
The location was convenient for both airport access and relaxing away from central London. The smooth taxi transfer to Heathrow T5 was a plus, despite the additional cost for airport transportation.
Dining
6.0
The dining experience had its ups and downs; while the food was overall good and of a good value, there were some disappointments such as cold scrambled eggs and poor coffee quality.
Facilities
8.0
convenient location
cold atmosphere
James
United States of America,
July
2023
6.4/10
My stay at the hotel was a mixed experience. The rooms were in great condition, clean, and well-furnished, but the strong smell of cigarette smoke in a non-smoking room was unpleasant. The service was friendly and helpful, although not quite the exceptional standard I expected. The location was extremely convenient for those using Heathrow airport but felt a bit tired. The dining was above average but quite expensive. The facilities were satisfactory but lacked some essential features.
Rooms
7.0
The rooms at the Orchard restaurant were close to each other so that I could check on my son. Despite the smell of cigarette smoke, they were clean and in great condition.
Service
6.0
The service was friendly and helpful, although not up to the usual Marriott standards. I was surprised by the extra charge of 15 pounds requested during my stay.
Location
6.0
The location was very close to Heathrow, which was convenient for airport passengers but felt a little tired.
Dining
7.0
The dining experience was above average in quality but quite expensive. The homemade ice cream was a nice touch.
Facilities
6.0
The facilities were decent but lacked some essential features that I expected.
Henry
United Kingdom,
June
2023
8.0/10
The hotel has great rooms, ideal for a short stay, very clean, and nicely presented with plenty of natural light and top-quality fitness machines. However, the experience was somewhat affected by a cold and dark atmosphere and issues with hot running water. The service was remarkable, going out of their way to ensure a pleasant stay. The location, close to the airport exit, is superb for a short stay. The dining was good quality, although some areas could be improved. Overall, a mixed experience with positives and negatives to consider.
Rooms
8.0
The rooms were great, just what you need for a short stay, very clean, and nicely presented with top quality fitness machines.
Service
9.0
The service went out of their way to make my stay pleasant and were very accommodating and friendly.
Location
9.0
The location was perfect, just 5 minutes in a cab from the airport, ideal for short stays.
Dining
7.0
The dining was good quality, although some improvements could be made.
Facilities
7.0
The facilities were adequate, offering a comfortable stay overall.
Philip
United Kingdom,
April
2023
8.4/10
The hotel is extremely convenient for passengers using London Heathrow airport, offering modern, spotless clean rooms and friendly service. The location is excellent for travelers needing a stopover before or after flights, with easy access to the airport. The dining experience could use some improvement in variety, yet the overall value for money is good.
Rooms
9.0
The rooms at the back of the hotel were modern and had a large, comfortable bed. They were spotless clean and the bed was really comfortable.
Service
8.0
The staff were very friendly and polite, making the service pleasant.
Location
10.0
The hotel's location is extremely convenient for passengers using London Heathrow airport, making it a perfect choice for stopovers with easy access to the airport.
Dining
7.0
The breakfast experience could use a little more variety to enhance the dining experience.
Facilities
8.0
The hotel offers various facilities like room service, car hire, and airport shuttle services to cater to different needs.